Questions people ask us

Restfully helps people who are grieving, planning ahead or supporting someone find guides, tools and people who can help. You can use the site without an account. Not sure where to start? Take the Grief Persona Quiz. Can’t find what you need? Contact us.

If you or someone else is in danger, call 911. If you’re in crisis or need to talk to someone now, call or text 988 to reach the 988 Lifeline, any time. Restfully isn’t a crisis service, and we can’t respond in real time.

Yes. Articles, tools, the Grief Persona Quiz, Resources near you and messaging a professional are free. Some things cost money, like products in our store, Grief Groups and courses. You’ll always see the price before you buy.

No. We aren’t doctors, therapists, lawyers or financial advisors. Our articles and tools are general information to help you think things through and find the right people. For decisions about your health, money or legal matters, talk to a qualified professional. You can find one in Resources near you.

We show resources based on what you tell us, like what you’re dealing with and where you are. Some listings come from the professionals themselves, and others are added by our team from public information. When our team has reviewed a listing, its page says so. Other listings haven’t been reviewed by us, so please check licenses, prices and terms with the professional directly.

We sell products, Grief Groups and courses. Some professionals pay to be listed or featured, and those listings are labeled. Some links are affiliate links, so we may earn a commission if you buy through them, at no extra cost to you. We only recommend things we stand behind, and payment never decides what we recommend.

Grief Personas are Restfully’s way of describing how differently people grieve. They’re meant to connect people with support that fits, not to diagnose anyone. Take the Grief Persona Quiz to find yours.

Grief Groups are small peer support groups. We match you with people whose loss is like yours, and each group is small, so everyone has room to talk. When you sign up, you choose how and when you’d like to meet. Grief Groups are peer support, not therapy or counseling.

Send a message from their listing. We pass your name, email address and message to that professional so they can reply to you directly. Only share what you’re comfortable with them seeing.

We only collect what you choose to share, plus basic information about how the site is used. We use it to give you what you asked for, like replying to you or matching you with a group. We don’t sell your personal information, and we never use details about your loss for advertising. You can ask us to see, correct or delete your information at any time. Read our privacy policy for details.

If you’re not happy with something you bought, contact us. We try to refund everyone who asks.

Visit For professionals to see how listings work and to join.